Privacy Policy
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, purchase vehicles, parts, or products from us, or use our services, including upholstery work and tire mount and balance services. Please read this policy carefully. By using our website or doing business with us, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information from you:
a. Information You Provide Directly
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Full name, mailing address, email address, and phone number
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Driver's license number and date of birth (for vehicle purchases and test drives)
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Financial information, including credit application data, income, and employment details
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Vehicle trade-in information, including VIN, mileage, and condition
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Payment information, such as credit/debit card numbers or banking details
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Service and repair requests, including descriptions of vehicle issues
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Product and parts orders, including shipping addresses and order preferences
b. Information Collected Automatically
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IP address, browser type, and operating system
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Pages visited on our website, time spent on each page, and referring URLs
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Cookies and similar tracking technologies (see Section 6 for details)
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Device identifiers and geographic location data (if permitted by your device settings)
c. Information from Third Parties
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Credit bureaus and financing partners (for vehicle purchase financing)
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Vehicle history report providers (e.g., Carfax or AutoCheck)
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Marketing and analytics service providers
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process vehicle sales, parts purchases, and product orders
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To schedule and perform services such as upholstery work and tire mount and balance
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To process financing applications and communicate with lenders on your behalf
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To respond to your inquiries, questions, and customer service requests
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To send you service reminders, promotional offers, and updates about our inventory
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To improve our website, services, and overall customer experience
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To comply with legal obligations, including title transfers and DMV reporting
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To detect and prevent fraud or other unauthorized activity
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
a. Service Providers
We may share your information with trusted third-party vendors who assist us in operating our business, including payment processors, financing partners, credit bureaus, email marketing platforms, and website analytics providers. These parties are contractually obligated to use your information only for the purposes we specify.
b. Legal and Regulatory Requirements
We may disclose your information when required to do so by law, including in connection with vehicle title transfers, DMV filings, law enforcement requests, or to respond to legal proceedings.
c. Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs.
d. With Your Consent
We may share your information with other parties when you have given us explicit permission to do so.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, and reporting requirements. Vehicle purchase records may be retained for several years in accordance with applicable state and federal laws. You may contact us to request deletion of your data, subject to any legal retention requirements.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you
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Correction: Request that we correct inaccurate or incomplete information
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Deletion: Request that we delete your personal information, subject to legal exceptions
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Opt-Out of Marketing: Unsubscribe from promotional emails at any time using the link in any email we send you
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Do Not Track: Our website may not respond to "Do Not Track" browser signals at this time
To exercise any of these rights, please contact us using the information provided in Section 9 below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. We use:
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Essential Cookies: Necessary for the website to function properly
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Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
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Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure data transmission (SSL/TLS encryption), restricted access to personal data, and regular review of our security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we may have collected information from a child, please contact us immediately.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
[Sand's Auto]
[4658 W Seltice Way]
[Post Falls, ID 83854]
Phone: [208-659-2124]
Email: [sandsauto66122gmail.com]
Website: [www.sandsautossales.com]
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.